MANAGED SERVICES
Focus more on high priority challenges .
Exebridge Managed Services can help
Exebridge provides remote monitoring and management for a low monthly fee. We proactively watch your IT infrastructure 24x7x365. Our experts quickly resolve problems usually before you are even aware you have one. Focus on what is important: running your business.
Always On
24 x 7x 365 monitoring of critical IT infrastructure and Network.
No Disruption
Preventative maintenance is performed during non-peak periods to eliminate client business impact.
Proactive
Incoming alerts are remediated by Exebridge. If required, we coordinate with Vendor tech support on your behalf.
Accountable
Includes reports on all activity performed – alerts, trouble tickets, preventative maintenance, and infrastructure performance.
No more headaches. Instead, peace of mind.
Exebridge services are performed by experienced, certified technicians, who use enterprise-class technologies and follow proven ITIL processes to ensure 24x7 uptime for servers, infrastructure applications, custom applications, database, storage, network devices, wireless, and workstations.
Gold
Preventative maintenance such as patching and firmware update services.
Exebridge personnel review incoming alerts and log files to quickly pinpoint an issue and proceed with pre-defined standard operating procedures (SOPs) for remediation.
Platinum
Full remediation and management of server and network infrastructure.
Exebridge personnel review incoming alerts and log files to quickly pinpoint an issue and remediate the problem. If necessary the ticket is updated with troubleshooting steps and immediately escalated to the vendor Tech Support or ISP vendor for further troubleshooting and full resolution.